Privacy Policy

This document includes information about the personal data collected by Sil Craft S.R.L (referred to as Sil Craft), as the Data Controller, which you (as the Data Subject) provide to us for the purpose of electronic commerce via the website https://www.silcraft.ro.

Sil Craft collects, processes, and stores personal data through https://www.silcraft.ro in accordance with the applicable legislation (EU) 2016/679 for data protection – General Data Protection Regulation (GDPR).

The contact details of Sil Craft’s data protection officer are: email: contact@silcraft.ro, phone: +40734 30 40 50.

What information we collect

Your personal data that may be collected by the website https://www.silcraft.ro includes:

Contact: If you use our contact form, your name, email address, and your message are collected.

Cookies: Cookies are temporary mini-files generated on your computer by the browser you use when accessing a site. Sil Craft uses analytical cookies to monitor traffic on our site. To disable them, use the instructions provided below.

Why we need this data

We need this data to provide you with the following services:

  • Name, email address: To send you a response to the information request received through our website.
  • In case we will send you information about our new services and updates related to a previous request.
  • Information about the pages visited and actions taken on https://www.silcraft.ro, through the browser session or cookies via Google Analytics, including information such as:
    • The source page from where the visit originated,
    • The visitor’s IP address,
    • Various actions taken on the page (click on the submit button of the contact form),
    • Information provided through the contact form.

We collect this information to improve the experience of visitors on the site https://www.silcraft.ro.

What we do with this information

Your data is collected by Sil Craft S.R.L, represented by Cristian Silaghi, Administrator. Sil Craft S.R.L headquarters: Ghiroda Village, Ghiroda Commune, Iris Street, No. 7, Ap. 2, Timis County, Romania.

Currently, we store and process your personal data within the European Union.

We may transmit personal information to public authorities or institutions according to legal provisions or in good faith if:

(a) it is stipulated in a legal provision; (b) it protects the rights of Sil Craft; (c) it prevents a crime or protects national security; (d) it protects the safety of the individual or public safety; (e) this information is necessary for resolving various situations.

  • If your activities violate the terms and conditions established by Sil Craft;
  • If Sil Craft merges or is acquired, wholly or partially, by another company, and the database is transferred to the new operator.
  • If Sil Craft becomes insolvent, voluntarily or involuntarily, through the liquidator, administrator, or buyer, the database can be sold, authorized, or traded only with the consent of the court. If any of the above situations arise, you will be notified by email or through an announcement posted on the website https://www.silcraft.ro.

How long we keep them

All your personal data is stored for 3 years, except in cases where:

  • You exercise one of the rights provided by law;
  • A longer period is permitted by the applicable legislation.

Upon the expiration of the period described above, all personal data will be irreversibly destroyed (except for those necessary for various tax or other legal obligations), and non-personal information that can no longer be used to identify the participant will be used only as aggregated statistical data for strategy purposes.

What are your rights?

If at any time the participant considers that any personal data that Sil Craft S.R.L holds through https://www.silcraft.ro is incorrect or incomplete, they have the possibility to request to see these information, to correct or delete them. For this, please contact us by email at contact@silcraft.ro.

If you wish to make a complaint about how personal data has been handled, please contact us by email at contact@silcraft.ro.

A responsible person will investigate the complaint and will contact you within a maximum of 1 month to resolve the reported issue. If your reported case is particularly complex or if you have made several requests, we will inform you if we need more than one month, but you will receive a final response within a maximum of two months.

If you still believe that the personal data has not been managed correctly according to regulations, you can contact the National Supervisory Authority for Personal Data Processing and file a complaint with them https://www.dataprotection.ro/.

Disabling cookies using your browser settings

Follow the procedure for disabling cookies appropriate for the browser you are using:

Google Chrome

Select Settings, Privacy, Content settings. Click on Cookies and All cookies and site data. Identify the files containing “https://www.silcraft.ro”. Select them and then delete them.

Confirm with OK and return to your browsing.

Firefox

Click on Tools, Options, in the displayed window select Privacy and click on remove individual cookies. Identify the files containing “https://www.silcraft.ro”. Select them and then delete them.

Safari

Select from the menu Preferences, Privacy, Details.

Identify the files containing “https://www.silcraft.ro”. Select them and then delete them. After deleting the cookies, click on Finished.

Internet Explorer

Access the Tools button, Internet Options.

Under the General tab, under Browsing history, choose Settings.

Click on View files. Click on the Name column to sort all files alphabetically. Scroll through the list until you see the files that begin with the prefix Cookie. Identify the files containing “https://www.silcraft.ro”. Select them and then delete them.